This Privacy Policy explains how Fast Track Impact collects, uses, stores and protects personal information when you use this website, create an account, make a booking, purchase or download digital products, register for training, submit an inquiry, subscribe to our newsletter or otherwise communicate with us.

Fast Track Impact is delivered by the Institute for Methods Innovation. References to “we”, “us” and “our” mean the Institute for Methods Innovation, operating through Fast Track Impact. References to “you” mean visitors, users, participants, purchasers, clients, account holders and other people who interact with this website or our services.

For questions about this Privacy Policy or how we handle personal information, please contact:

training@fasttrackimpact.com
4160 E 2nd Street #1309
Casper, WY 82609
United States

1. Information we collect

We may collect personal information directly from you, automatically through the website or through third-party services used to support bookings, payments, communications, course access and digital delivery.

The information we collect may include:

• name;
• email address;
• organization, institution or employer;
• job title or role;
• billing details;
• booking, reservation and order information;
• account login details;
• course, workshop or event registrations;
• digital products purchased or downloaded;
• newsletter preferences;
• messages submitted through inquiry or contact forms;
• survey responses, feedback or testimonials;
• technical information, such as IP address, browser type, device information, pages visited and website usage data;
• accessibility requirements or dietary requirements, where relevant to a specific event or service;
• any other information you choose to provide.

We ask that you not provide sensitive personal information unless it is necessary for the service you are requesting or we specifically request it. For example, you may choose to tell us about an accessibility requirement so that we can make reasonable adjustments.

2. How we collect information

We may collect information when you:

• visit or browse the website;
• create or manage a user account;
• book a workshop, course, event or consultation;
• purchase, access or download a digital product;
• register for free online training;
• subscribe to the newsletter;
• complete an inquiry, registration, feedback or contact form;
• communicate with us by email or other electronic means;
• take part in a live workshop, webinar, consultation or online event;
• respond to surveys or provide feedback;
• interact with embedded content, analytics tools, booking systems, payment processors or other third-party services connected to the website.

3. How we use your information

We use personal information for the following purposes:

• to provide and manage access to the website;
• to create and maintain user accounts;
• to process bookings, reservations, purchases and digital downloads;
• to deliver workshops, online training, consultations, resources and digital products;
• to send joining instructions, course access information, booking confirmations, invoices, receipts and service updates;
• to respond to inquiries and provide customer support;
• to manage institutional bookings and participant lists;
• to send newsletters and marketing communications where you have subscribed or where we are otherwise permitted to do so;
• to improve our website, services, resources and training;
• to analyze website use and understand which content is useful;
• to administer surveys, feedback forms and evaluation activities;
• to maintain records for financial, legal, contractual and administrative purposes;
• to protect the security and integrity of the website, accounts, services and digital products;
• to comply with applicable legal obligations.

We will not sell your personal information.

4. Legal basis for using your information

Where data protection law requires a legal basis for processing personal information, we rely on one or more of the following:

• your consent, for example, when you subscribe to a newsletter or agree to receive marketing communications;
• performance of a contract, for example, when we process information needed to provide a booked workshop, digital product, course or paid service;
• legitimate interests, for example, to respond to inquiries, improve our services, manage accounts, protect the website and communicate with clients about relevant services;
• legal obligations, for example, where we need to retain financial or administrative records;
• vital interests or public interest, where this is legally relevant in exceptional circumstances.

You may withdraw consent at any time where processing is based on consent. This will not affect processing already carried out before consent was withdrawn.

5. User accounts

If you create an account, we may use your information to manage access to bookings, reservations, digital downloads, digital products, course materials, order history and related services.

You are responsible for keeping your login details secure. If you believe that your account has been accessed without permission, please contact us promptly.

We may retain account-related information for as long as your account remains active and for a reasonable period afterward, where needed for contractual, legal, financial, security or administrative purposes.

6. Bookings, payments and digital products

When you book training, purchase a digital product or access paid services, we may collect information needed to process the order, confirm access, issue invoices or receipts, manage attendance and provide support.

Payments may be processed by third-party payment providers. We do not normally store full payment card details on our own systems. Payment providers process payment information in accordance with their own terms and privacy notices.

Where digital products are purchased or downloaded, we may keep records of the product, access date, account used, payment status and related correspondence.

7. Workshops, webinars and online training

When you register for or attend a workshop, webinar, online course or consultation, we may collect and use information to administer the session, share joining instructions, manage attendance, provide resources, issue follow-up materials and evaluate the service.

Some live sessions may take place through third-party platforms such as video conferencing, webinar, booking or learning management systems. These platforms may collect technical and participation data in accordance with their own privacy notices.

We will not record a live session unless this has been explained in advance or is otherwise clear from the nature of the service. Where a session is recorded, we will explain who may access it and for how long it will be available.

8. Newsletter and marketing communications

If you subscribe to our newsletter or other updates, we will use your contact details to send you relevant communications about Fast Track Impact resources, training, events, services and related content.

You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us at training@fasttrackimpact.com.

We may use email communication tools to manage subscriptions, send newsletters and understand whether emails are opened or links are clicked. This helps us improve the relevance and usefulness of our communications.

9. Inquiries, feedback and testimonials

If you contact us through a form, email or other channel, we will use the information you provide to respond to your inquiry and keep appropriate records.

If you provide feedback, survey responses or testimonials, we may use them to improve our services. We will not knowingly publish identifiable feedback or testimonials without appropriate permission.

We may use anonymized or aggregated feedback in internal reporting, service development, evaluation and communications.

10. Cookies and similar technologies

This website may use cookies and similar technologies to support core website functions, remember preferences, understand website use, improve services and support marketing or analytics activity.

Some cookies are necessary for the website to work properly. Others may be used only where permitted by law or where you have provided consent.

More information should be provided in a separate Cookie Policy, including the types of cookies used, their purpose and how users can manage cookie preferences.

11. Third-party services

We may use third-party services to support the website and our operations. These may include:

• website hosting providers;
• booking and scheduling systems;
• payment processors;
• email and newsletter platforms;
• video conferencing and webinar platforms;
• learning management systems;
• analytics tools;
• customer relationship management systems;
• survey and feedback tools;
• cloud storage and administrative systems;
• social media platforms;
• embedded media or content providers.

These providers may process personal information on our behalf or as independent controllers, depending on the service. We take reasonable steps to use providers that apply appropriate data protection and security measures.

Your interaction with third-party websites, platforms or services may also be governed by their own privacy policies and terms.

12. Sharing information

We may share personal information where necessary with:

• staff, trainers, contractors or service providers working with us;
• payment, booking, course, newsletter, analytics, hosting or administrative providers;
• institutional clients where they have commissioned training or need attendance or participation information for legitimate administrative purposes;
• professional advisers, auditors, insurers or legal representatives;
• public authorities, regulators or courts where required by law;
• successor organizations in the event of a restructuring, transfer or similar organizational change.

We do not share personal information with third parties for their own marketing unless you have consented or the law permits it.

13. International transfers

Because our work, clients, users and service providers may be located in different countries, personal information may be processed outside your country of residence.

Where required, we will take appropriate steps to protect personal information transferred internationally. This may include contractual safeguards, use of recognized data transfer mechanisms or reliance on other lawful transfer arrangements.

14. How long do we keep information

We keep personal information only for as long as reasonably necessary for the purposes described in this Policy.

Retention periods may vary depending on the type of information and the reason it was collected. For example:

• account information may be kept while the account remains active and for a reasonable period afterwards;
• booking and payment records may be kept for financial, contractual and tax purposes;
• newsletter data may be kept until you unsubscribe or the list is reviewed;
• inquiry records may be kept for a reasonable period to manage follow-up and service history;
• training attendance records may be kept where needed for client administration, reporting or certification;
• feedback may be retained in anonymized or aggregated form for service improvement.

When information is no longer needed, we will delete, anonymize or securely archive it where appropriate.

15. How we protect information

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

These measures may include access controls, secure systems, password protection, restricted staff access, supplier checks, administrative procedures and secure storage practices.

No website, email system or online service can be guaranteed to be completely secure. You are responsible for using strong passwords, keeping account details confidential and taking care when communicating online.

16. Your rights

Depending on where you live and which laws apply, you may have rights in relation to your personal information. These may include the right to:

• ask for access to the personal information we hold about you;
• ask us to correct inaccurate or incomplete information;
• ask us to delete personal information in certain circumstances;
• ask us to restrict or object to certain processing;
• withdraw consent where processing is based on consent;
• ask for a copy of certain information in a portable format;
• object to direct marketing;
• make a complaint to a data protection authority or regulator.

To exercise any of these rights, please contact training@fasttrackimpact.com.

We may need to verify your identity before responding to a request.

17. Children and young people

This website and our services are primarily intended for adults, researchers, professionals, students, institutions and organizations.

We do not knowingly collect personal information from children under the age of 13. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and delete the information where appropriate.

Where a workshop, event or activity is intended for younger participants, we will apply appropriate safeguards and consent arrangements.

18. Links to other websites

This website may include links to external websites, publications, tools, platforms, social media pages or other resources.

We are not responsible for the privacy practices, content or security of external websites. You should review the privacy policy of any external website or service before providing personal information.

19. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this website with a revised “last updated” date.

Where changes are significant, we may take additional steps to notify users, such as adding a website notice or contacting account holders or subscribers where appropriate.